Privacy Policy

1. Information We Collect

When you contact Adilay Roofing for a free estimate, schedule a service, or use our website, we may collect the following types of information:

• Personal Information: Name, phone number, email address, and property address that you provide when requesting an estimate, filling out a contact form, or calling us.
• Project Information: Details about your roofing project such as roof type, size, issues described, and photos you may share with us.
• Website Usage Data: IP address, browser type, device information, pages visited, and time spent on our website. This data is collected automatically via cookies and analytics tools.
• Communication Records: Records of phone calls, emails, text messages, and form submissions between you and our team.

2. How We Use Your Information

We use the information we collect to:

• Provide accurate roofing estimates and proposals for your property
• Schedule and perform roofing services including inspections, repairs, and replacements
• Communicate with you about your project, including appointments, progress updates, and follow-ups
• Process payments and maintain records required by Pennsylvania home improvement contractor regulations
• Improve our website, services, and customer experience
• Send you relevant information about maintenance tips or seasonal roofing reminders (only with your consent)

3. Information Sharing

Adilay Roofing does not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

• Service Providers: With trusted partners who assist in our operations (e.g., material suppliers, payment processors) — only the information necessary to complete your project.
• Legal Compliance: When required by law, court order, or to comply with Pennsylvania home improvement contractor licensing regulations.
• Safety: To protect the rights, property, or safety of Adilay Roofing, our customers, or the public.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. These include:

• Essential Cookies: Necessary for the website to function properly (e.g., form submissions, navigation).
• Analytics Cookies: Help us understand how visitors use our site so we can improve it (e.g., Google Analytics).

You can control cookies through your browser settings. Disabling cookies may affect some website functionality.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our website uses SSL encryption (HTTPS) to secure data transmitted between your browser and our servers. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal and project information for as long as necessary to fulfill the purposes outlined in this policy, comply with Pennsylvania contractor record-keeping requirements, and honor any warranty obligations. You may request deletion of your data at any time by contacting us.

7. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of any inaccurate or incomplete information
• Request deletion of your personal information (subject to legal retention requirements)
• Opt out of marketing communications at any time
• File a complaint with the appropriate regulatory authority if you believe your privacy rights have been violated

8. Third-Party Links

Our website may contain links to third-party websites (e.g., Google Maps, social media platforms). We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will promptly delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any updates will be posted on this page with a revised “Last updated” date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

• Company: Adilay Roofing LLC
• Address: 2020 Dreer St., Unit 101, Philadelphia, PA 19125
• Phone: (888) 823-4766
• Email: info@adilayroofing.com

PA Home Improvement Contractor License: PA184779